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项目管理的延伸

在基础管理相对薄弱的K公司,我们一周之内拿出《物流管控程序》,次月开始启动,随即“上线”成功,现在已经运行了几个月。以目前许多专业公司对“项目管理”的边界设定而言,这已经是一个很成功的项目,可以收场或告一段落了,但我不赞同。尽管《物流管控程序》贯穿企业整个业务流程,而且很完整、很系统、适用性逻辑性都很强,但它只是一个框架,或者说只是一个素描,更多直接涉及企业成本水平与效益增长的步骤还没有付诸实施。值得强调的是这些步骤只有在《物流管控程序》这样一个健全的基础框架之上才可以有效进行,否则都是无本之木。

我习惯称这个深化过程为“延伸”,如何延伸?何时延伸?这不是一个技术问题,也不是一个时间问题,这是一个观念问题,一个能否有效整合企业资源并和谐过度的问题。期间的沟通是困难的,触及地焦点是敏感的,可以说这是企业管理提升所面临的一道非常大的瓶颈,如果不是瓶颈企业高管早就自己做了。作为专业工作者迈向这一步除了需要领先的观念与过硬的技术之外,更需要无私的勇气与强烈的责任心。

我在K公司所做的第一个尝试是将喷漆工序进行细化管理,将每位喷漆工的作业落实到每张订单,准确地计算出每张订单的油漆消耗量,因为这个环节是“成本大户”,细化与粗放差异非常大,故值得这样做。在流程方面,整个过程与《物流管控程序》完全对接,并实现有效升级。之前,油漆成本作为耗材之一在所有订单中进行分摊,之后,油漆成本能准确地进入实际耗用的订单,使成本信息更可靠、更准确、更真实。后面将把这个环节的相关规定与表格与大家分享。

并非所有的环节都这么轻松。目前这个公司是以生产为中心,安装环节是车间的附属项目,车间做啥就安啥,车间没有计划排程,安装自然也就没有计划排程。我提出车间与安装必须分离,要将以生产为中心转变为以客户为中心,在业务流程中的重要表现是调转方向,由安装反过来拉动车间。总经理接受了这项建议,随之配备了工程队长。但由于岗位技能、岗位培训和配套措施不到位,加之组织内部的排异反应,不足一个月工程队长离职,该项变革搁浅。直到最近一个新工程发出了警示,该项变革才重新列入议事日程。公司刚谈妥给一个客户做样品工程,各班组草率了事,没人关注该样品的整体风格,结果大失专业水准,被客户一票否决。总经理很恼火,但没有任何人对该项目承担责任,都强调时间太紧张,其实真正的原因是观念没跟上,同时缺少有效的分工与协作。这时候我又强调设置工程队长的意义与作用,总经理突然反思:“现在明白你为什么一直强调这个问题”。太好了!这是一次重大的观念突破,来之不易!

接下来的工作并非轻而易举,我们的目标是销售与安装共同直接面对客户,可以给自己的工厂下订单,也可以给其他工厂下订单,用最短的时间,最好的品质满足客户需求。这是一场革命,需要从组织架构开始通盘设计、有效实施。影响最终结果的因素会很多,急不得,慢不得,过程必须坚持,目标不能偏离。这项变革不仅极大地维护了企业整体利益,还将决定企业未来是否有能力拓展自己的市场空间。

任何项目管理,如果不能给企业带来整体效益的提升,都不能算作是一个成功的项目,正所谓局部优化非优化,这是柳中冈先生在《世界级管理28堂课》当中反复强调的重要观念。

    透过有系统的方法做好分阶段的配套措施,以迅速产生当期的改善效益,作为后期改善的动力;而传统的改造比较欠缺这种与现况相结合的设计考虑。

重大的进步往往导源与观念的突破,传统企业管理者仅靠经验与推想来建立观念,必将因人类过度概化与避痛的思想本质,导致错误百出而不自知。

有了知识是不够的,因为知识不会自动变成执行力,因此管理者要进一步探究实践WCM(世界级管理)的技术。

放任各职能单位各自努力,往往会对企业整体有害!

为什么老问题会一再重复地发生呢?执行上为什么会犯同样的错误呢?换言之,差异的调整不是首要的重点,真正最重要的思考是“让差异不要产生”!

不管企业采取了什么行动,做了什么改善,其最终目的都是提升企业的最终利润,这就是WCM管理模式中强调的利润动机。

WCM强调要由总体效益(利润)出发来重新检查各职能单位之间的互动关系。

……

这些精辟的论述是对上述管理延伸最好的归纳与总结,通过学习也极大地增强了我在企业管理践行中的自信,感谢柳中冈先生知识和经验的分享!

不一定所有的项目管理都涉及到企业的通盘规划与分步实施,作为专业工作者,在企业进行的任何一项改进首先要清晰地看到它在企业整体结构中的位置以及对企业整体利益将产生的影响,这种评价应该是客观的、经得住检验的。最大的问题在于我们这方面的能力如何?心态如何?最近读了几篇软件行业专业工作者的文章,都在反思不能给企业带来最终效益的项目管理,令人振奋!

K公司到目前为止还没有使用任何管理软件,但已经明显感受到“力不从心”,什么样的软件适合我们?什么样的项目经理能给我们带来福音?我从一开始就在想这个问题,你想了吗?

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

附:《信息化管理的“胚胎”》

     http://blog.e-works.net.cn/306488/articles/90634.html

 

喷漆工序细化管理的有关规定

《物流管控程序》实施后,车间领用的油漆直接进入生产成本,这个环节解决的问题是“用了多少”;后续应该解决的问题是“用的怎样”,这是规范化、系统化管理的重要组成部分。本规定就是针对合理消耗油漆、提升产品质量而制定。具体内容如下:

1.        调漆库设专职调漆工1名,负责领料、调漆和《油漆耗材生产记录表》的登记等等。

2.        《油漆耗材生产记录表》的设计尽量简单、实用。包括日期、领用、订单号、油漆类别、喷涂数量、操作工签字等内容。其中领用数量与原料库的发出数量必须相符,操作工的签字必须齐全。

3.        《油漆耗材生产记录表》有关内容每天由后勤管理人员录入电脑,编制《油漆单耗明细表》和《调漆库存平衡表-3》,计算每张订单的油漆耗用、单耗,每位调漆工的工作量、单耗以及调漆库的帐面库存等等。调漆库的实际库存与帐面库存必须相符。

4.        调漆工序同时与另外几道工序密切相连,而且格式并不固定,需要在车间主任的统一领导下密切合作,理顺订单、理顺工艺、理顺操作排程等等,避免工艺错误和延迟订单交货时间。

5.        财务部门的相关成本管控程序是:先从原料库按品名转入调漆库,再从调漆库按订单号转入生产成本。

6.        其它问题将在执行当中不断补充、完善。

本规定将与操作工的工资待遇密切关联。合理控制成本,保证产品质量,满足客户需求,实现员工、企业、客户的共赢是本规定的最终目标。

企管部负责对本规定的解释。

                                   

附件:

《油漆耗材生产记录表》

《油漆单耗明细表》

《调漆库存平衡表-3

油漆耗材生产记录表

日期

实际领用

订单号

油漆类别

喷涂面积
(㎡)

操作工

备注

 

固化剂

稀释剂

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

发表于: 2010-10-06 19:44 真挚 阅读(3103) 评论(4) 收藏 好文推荐

本博客所有内容,若无特殊声明,皆为博主原创作品,未经博主授权,任何人不得复制、转载、摘编等任何方式进行使用和传播。

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评论列表
# re: 项目管理的延伸
引用
2010-10-08 17:42 | 玉人 | 1楼
十一假期快乐吧,呵呵
英科宇推出3D了
http://blog.e-works.net.cn/304441/articles/99595.html 

# re: 项目管理的延伸
引用
2010-10-08 20:40 | 真挚 | 2楼
谢谢!祝贺!

# re: 项目管理的延伸
引用
2010-10-11 17:37 | 玉人 | 3楼
观念问题,呵呵。

发表评论:
# re: 世博 湘湖 跨湖桥文化引用
2010-10-08 20:34 | 真挚 | 1楼 
“绝境之外,便是天堂;面朝大海,春暖花开。”湘湖也在讲述这样一个故事。感谢玉人博友的分享! 

  
删除该评论 99607 
# re: 世博 湘湖 跨湖桥文化引用
2010-10-09 14:53 | 张敏 | 2楼 
随着博主的文字一路辗转,多年前,曾在良渚文化博物馆门前打过转. 删除该评论 99652 
# re: 世博 湘湖 跨湖桥文化引用
2010-10-11 17:35 | 玉人 | 3楼 
感谢两位博友浏览、留言。 
补充了一些照片。 删除该评论 99989 

# re: 项目管理的延伸
引用
2010-10-11 20:25 | 真挚 | 4楼
是的,观念的改变需要沟通与学习,仅凭经验和直觉远远不够,甚至是越弄越糟。


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